Services
Giant IT Services wants to understand our customers' goals and we work to meet our customer's present and future needs. We know technology and know our business. Our Information Technology services include:
Network Services
Giant IT Services offers a complete line of services for business ranging from basic networking to server virtualization. We provide Network Design, Installation & Integration, Management, Support, Firewall Installation and Monitoring, Server Security, and Administration. Giant provides excellent services in setting up a new or upgrading an existing LAN and WAN network infrastructure to meet the growing demand for capacity and speed. We provide the routine testing and analysis of all elements of the network facilities (including power, software, lines, modems, and terminals).
Router and Modems
Giant IT Services utilizes software and hardware tools for router and modem installation/maintenance and will ensure a measurable outcome once the work is complete.
Wireless Installation
Giant IT Services provides a variety of system procedures to set up a quality wireless installation and will work closely with the customer during the planning process.
Hardware / Software Upgrades
Giant IT Services provides recommendation on application software packages and physical hardware taking in consideration equipment capacity and limitations. Present and future needs of the customer will then influence equipment, memory, and software requirements.
Computer Repair
Giant IT Services will respond to telephone calls, email and personnel requests for technical support and will initially diagnose problems after a discussion with the user. Giant will interact with network services, software system engineering, and/or applications development to restore service and/or correct core problems.
Virus/Spyware Removal
Giant IT Services ensures a timely process through which problems (viruses, pop-ups, and malicious spyware) are isolated and resolved. If needed, we recommend system modifications to reduce user problems.
Apps Installation
Giant IT Services advises the customer on the selection of application purchases with regard to current and future needs and support customers during and after the implementation of these applications.
Data Recovery & Migration
Giant IT Services use the best practices to retrieve data from hard drives and backup tapes/discs and will service all of your backup needs from start to finish.
PC/Laptops/Accessories
Giant IT Services uses the technical content of IT equipment and accessories in determining quality and presents this information to the customer to guide their purchases.
Firewall Security Install
After conducting vulnerability assessment tests in the IT system, we will provide responsible information and procedures for security standards. We respond to the needs of our customers in securing their IT infrastructure.